Burger King

Was charged twice for an order and when I saw it on my online banking I called. I was yelled at told they did not do it and hung up on me when I called back and spoke with the manager she had the same story as the employee! They will not refund my card or do anything to make it right! I was told they did not NEED to talk to me about the matter! So who DO I talk to about it! Sad because I stopped there every morning so they will loose a customer over $3.02! This is the 1st problem I had from here and the way I was talked to is the reason I WILL NOT go back!